Shipping Policy
Shipping Policy
Thank you for shopping with us! We're committed to delivering your order as quickly and efficiently as possible.
Order Processing
- All orders are processed within 1–2 business days after payment is successfully received.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).
Shipping Times
We ship to customers worldwide.
- International Shipping: Estimated delivery time is 7–12 business days after dispatch.
Please note that shipping times are estimates and may vary depending on your destination, customs processing, local postal services, weather conditions, or other unforeseen delays.
Tracking
Tracking information will be provided once your order has been shipped. Please allow up to 48 hours for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to help locate your package and provide updates.
Contact Us
If you have any questions about your order or our shipping policy, please contact our customer support team. We're happy to help.